At SUPERFLOW COOLING TOWERS PVT. LTD., we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website and services.

Information We Collect

We may collect personal and non-personal information when you interact with our website, including:

• Full Name
• Email Address
• Phone Number
• Company Name
• Project or Product Requirements
• Location Details
• Information submitted through contact or inquiry forms.
• Technical information such as IP address, browser type, device information, and website usage data.

How We Use Your Information

The information collected may be used for the following purposes:

• Responding to your inquiries and quotation requests.
• Providing information about our cooling towers and industrial cooling solutions.
• Processing customer requests and providing technical support.
• Improving our website, products, and customer experience.
• Sending business updates, service information, or promotional communications where applicable.
• Maintaining records for legal and business purposes.

Cookies

Our website may use cookies to improve user experience, analyze website traffic, and remember user preferences. You can disable cookies through your browser settings, although certain features of the website may not function properly.

Data Security

We use appropriate security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to maintain the highest security standards, no online transmission or storage system is completely secure.

Information Sharing

SUPERFLOW COOLING TOWERS PVT. LTD. does not sell, rent, or trade your personal information. We may share information only with trusted service providers or when required by applicable law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage users to review their privacy policies before sharing any personal information.

Email Communications

If you contact us or subscribe to our communications, we may use your email address to respond to your inquiries, provide requested information, or send relevant business updates. You may opt out of promotional emails at any time.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.

Your Rights

You may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal data where applicable.
• Withdraw consent for marketing communications.
• Request clarification regarding how your information is processed.

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website is intended for industrial and business customers. We do not knowingly collect personal information from individuals under the age of 18.

Changes to This Privacy Policy

SUPERFLOW COOLING TOWERS PVT. LTD. reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us: